How to Retrieve a Deleted Email from Telstra Webmail?

We are heavily dependent on emails these days and it is virtually impossible to lead our professional lives without having emailing facilities. People use emails not only for their professional purposes, but also their personal use and often send mails to their friends and families for various purposes. Most of the times, an individual will be seen to have more than one email address which means that their emails are used for multiple purposes. There are several email applications available today which help us access all our mails from different mail addresses at one place across different devices. Telstra is one such renowned email application.

However, accidentally we may delete some important mails and it is vital that we retrieve them somehow. This article will focus on this crucial issue and elaborate to you what you can do to retrieve emails that you had deleted from Telstra webmail.

Understanding Telstra

Before describing the procedure for retrieving mail on Telstra webmail, it is important to outline what Telstra is and how it functions. Telstra is a popular web based application that is dedicated to providing the best email services. On Telstra, you will be able to access all your mails in a single location from different devices. Telstra will sync all your mails, from various different web addresses, into one location and hence, it will save you a lot of time from having to logging into different websites for receiving your mail.

However, it can happen that you might accidentally delete a mail from your Telstra app and the following section will outline what you need to do in order to retrieve the mail.

Retrieving mail on Telstra Webmail

When you delete by mistake any mail from the inbox then you will be able to easily retrieve it within a span of 7 days. All your deleted mails are kept inside the Trash folder of your Telstra app for 7 days after you delete them. So, when the mail is in the Trash folder then you can easily recover it.

In order to retrieve your deleted mail, all you will need to do is follow the steps mentioned below.

  1. You must log into your Telstra mailing account either in your browser or on the app.
  2. Then you will need to choose the Trash folder.
  3. You will be able to see in this folder all the emails that you had deleted in the last 7 days. You will need to select the mails that you want to recover.
  4. Now, select the More option.
  5. Now, choose the Move To option.
  6. Lastly, choose Inbox.

And that is all. You will now have your deleted mails retrieved and back into the inbox. For immediate help, you can call at the Bigpond customer service desk.

Recover mails deleted from the Trash folder

You will not be able to recover mails that you have deleted from your Trash folder or after the 7 days pass. These mails are permanently deleted.


You can Google retrieve a deleted mail from Telstra webmail to learn more about mail recovery options. Bigpond Customer Care Number is just a step away from you. Contact us to learn more.

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