Dodo is a popular webmail service. In some cases, you may face issues with sending emails. There are reasons that you may have to verify. Webmails may often at times have these issues. There could be many reasons when you are unable to send emails from Dodo.
It is best to check with the email ID and PW issues. If these entries are incorrect then you may not be able to send emails. In few cases, the issue may not be difficult to fix. The DIY task will prove helpful. But in other cases, you may need to reach out to the Dodo customer support team.
The support team is very helpful to customer queries. You just have to reach them via the most preferred channel.
Identify common errors
The error may be common to specific or any email platform. If you are unable to send email via any other channel on Dodo then the issue is serious. You may have to check the server settings. It may not be the same for all types of email servers you are using.
Email server settings
One of the most common issues may be on account of the email server settings. This generally depends on the email services you are using like Mac, Outlook, etc. You can check with the incoming and outgoing email
Always ensure you have selected default settings for the outgoing server. If the settings for the outgoing server is not correct you may not be able to send emails. If both server settings are not correct you will still not be able to send or receive emails.
Check with firewall settings
Most computers today are making use of advanced firewall settings. In some cases, the firewall will block the access of the email server. If this happens then you may not be able to send any emails using Dodo. This is not difficult to rectify on your own. But if you are not a technical person then do kindly get in touch with the Dodo Customer Support team.
The customer support is handled by expert technical experts. They can guide you to making the right firewall settings.
Control panel settings
If the control panel has issues then you may not be able to send or receive any emails using Dodo. You may have to ensure that the firewall on the CP is not enabled for Dodo email. In most cases, this does not happen, but settings may change at times.
It is best to check the CP settings and disable the firewall settings for the Dodo email. You can also get in touch with the support team if you are unable to figure it out on your own.
Slow net connections may also hinder the email sending process. You have to ensure that you are connected to the internet so you can send the emails.
Webmails may malfunction at any instance. In most cases the issues are minor. You will have to test run the webmail settings. You can try and log in back into the account and try resending the email. If the issue persists, then kindly get technical help.